Where can I buy Simple Day products?

Our products can be purchased exclusively online on our website www.simpleday.it or at our authorized resellers throughout Italy. Click here to discover the one closest to your home.

Do I have to register to purchase?

Why didn't I receive the email with the welcome discount code?

Which payment methods are accepted?

Can I have an invoice issued to me and if so, how should I request it?

Products “coming soon”: when will they be available again?

Why haven't I received my order confirmation email?

I ordered the wrong product/colour/wording/quantity: what can I do?

When will my order be shipped and what are the expected delivery times?

How much do shipping costs cost?

Can I request a card and/or a gift box?

The courier delivered the package to me but it was damaged: can I refuse it?

I received a damaged or defective product: what should I do?

I received a product that did not meet my expectations: what should I do?

Why haven't I received my refund yet?

I have a specific question and/or request that is not present in the FAQ: what should I do?